Consultancy is a personal service and we embrace the fact that all of our consultants have different personalities.
However we ensure consistency of approach by requiring our consultants to deliver to the this service charter:
- Never over promise and always over-deliver.
- Be authentic and truthful – introduce other consultants (within or outside the firm) if more appropriate to the project.
- Integrity, integrity, integrity – integrity is authenticity, ethics, consistency, delivery, caring.
- Create better decision making.
- Go the added mile.
- Be accountable (What Gets Measured Gets Done)
- Prepare ‘The Guide’ for each assignment, and a planned review, follow up and adjustment.